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Wedding website FAQ: your questions about Weddtap
Everything you need to know about Weddtap at a glance. From technical questions to pricing and data management.
Topics
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Write to us→General
01What is Weddtap?+
Weddtap is an all-in-one wedding planning software. It lets you create a single page you share with guests, track RSVPs, manage seating, and create a digital guest book.
02Does Weddtap work on mobile?+
Yes, Weddtap is fully optimized for phones and tablets. Your guests can access the page from any device without downloading an app.
03Can I use a custom domain?+
Not for now. Your page lives at weddtap.com/your-name, and you choose that name. A domain of your own isn't offered at the moment.
04Does Weddtap support multiple languages?+
Yes, you can create your page in French, English or Spanish. You can even have multiple pages in different languages if you have multilingual guests.
Usage
01How long does it take to create a page?+
Between 5 and 20 minutes depending on complexity. A simple page can be created in 5 minutes, a detailed page with seating chart takes a bit longer.
02Can I edit my page after publishing?+
Of course, that's one of Weddtap's strengths. You can change the timeline, location, times, seating chart, everything in real-time until the wedding day.
03Do my guests see the full seating chart?+
Each guest types their first name: they see their table's name, the first names of the people seated with them, and a drawing of the room where their table lights up. They don't see who is seated at the other tables.
04Can I send reminders to guests who haven't responded?+
Yes, but you do the sending: Weddtap never messages your guests. From the editor, you see who hasn't replied and send a reminder by WhatsApp or SMS, with a message already written, one tap per household. Every Monday, an email sums up the new replies for you.
Data & Privacy
01How secure is my data?+
Your data is encrypted in transit and at rest. Weddtap uses the highest security standards and is hosted on ISO 27001 certified servers.
02What can I do with my data after the wedding?+
The page stays online for twelve months after the wedding: the replies, the running order, the guest book. After that, everything is deleted. Before then, you can download all your data from “My account” at any time.
03Is my guests' data private?+
Absolutely. Your guests control what they share. Confirmation data is only visible to you (not other guests), and the guest book is set up per your preferences.
04Who has access to my data?+
Only you and team members you invite have full access. Guests only see what you show them.
Pricing & Billing
01Is Weddtap really free?+
Yes, completely free, with no limit on guests. No credit card required, no payment data. To go further (your photo, the ten themes and five styles, more than three moments in the running order), it's £35 one-time (no subscription).
02How do I upgrade to a paid plan?+
When you want your photo, another theme or more than three moments in the running order, the editor offers you the upgrade. It's one click, no contract, no long-term commitment.
03Is there a plan for wedding planners?+
Yes, Weddtap Pro offers additional tools for wedding planners: manage multiple weddings, custom templates, and priority support.
04Do you accept other payment methods?+
Yes, we accept credit cards (Visa, Mastercard, American Express), Apple Pay and Google Pay. No extra fees regardless of your method.
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