I can’t see my wedding in my Pro workspace
Check the filter (Upcoming, Past, Archived), type the couple’s name in the search, and make sure you’re signed in with the agency’s account. A wedding that’s been deleted or taken back by the couple is no longer in the list.
Check in this order
- The filter: a wedding whose date has passed is under Past, a wedding put away is under Archived.
- The search: the list’s field, or Ctrl K (⌘K), finds a couple by name.
- The account: are you signed in with the agency’s address? A couple account doesn’t open the Pro workspace. Your colleagues see the same weddings as you.
- The sample weddings: once removed, they’re no longer in the list.
A deleted wedding can’t be recovered. If the couple has taken their page back in their own name, the wedding is archived and marked as taken back (see My couple already has a Weddtap page, or wants to take it back: what happens?).
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Updated October 13, 2026