My client can’t open or sign their quote

The couple’s message, and the cause

• “This proposal doesn’t exist, or hasn’t been sent yet”: the quote is still a draft, or the link is incomplete. Send it first.
• “This quote expired on …”: the Valid until date has passed. Go back to draft, choose a future date, then Send the quote again.
• “To sign: your full name, a valid email, and the box ticked”: a field is missing.
• “… has just changed this quote while you were reading it”: you edited it; the couple reads the new version, ticks the box, then signs.
• “We can’t load the quote right now”: a connection problem on the couple’s side; Try again.