I’ve paid but my plan isn’t switched on

Activation usually takes a few seconds after payment, sometimes a few minutes. Stay on the page, then check My plan. If nothing changes, write to us with the receipt.

Come back to the editor after Stripe: “Payment received”, “Switching on your plan, this takes a few seconds…”, then “It’s on!”.
If the message says activation is taking a little longer, there’s nothing else to do: it will happen by itself.
Open Settings › My plan: the plan should read Active (not To pay).
Check you’re signed in with the same account that paid: the plan attaches to the account’s page.

Stripe’s receipt arrives by email; keep it. If nothing has changed after a few minutes, write to us with your account email, your page’s address and the receipt.

I’ve paid but my plan isn’t switched on

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